Chase Problem Reported to GetHuman by GetHuman-alxtav

October 27th, 2017

Report Details

Summary of the problem
Suspended account
Company and department tried
Chase - Customer Support
Reported by
GetHuman-alxtav - GetHuman user since January 3, 2016
Problem classification
Chase: General Customer Complaint
Date of incident
October 25th, 2017
Reported by GetHuman-alxtav
Reported on October 27th, 2017 from District of Columbia
Problem report / further detail
We're sorry - we suspended your access to chase.com because of recent activity on your account. To re-activate your access, please call us at *-***-***-XXXX and choose option *. If you are outside the U.S., please call us at *-***-***-XXXX. Commercial customers please contact your Client Service Professional or Client Service Officer. **Been on hold for a long while now...
How GetHuman-alxtav attempted to contact Chase
Tried calling Chase Customer Support Number 800-524-3880
Was equipped with the following information
Phone number, Email, Billing address, Last name, First name, Last 4 digits of Social Security number, Date of birth
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017

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