Chase Problem Reported to GetHuman by GetHuman323083

December 12th, 2017

Report Details

Summary of the problem
setup an external account for a transfer
Company and department tried
Chase - Customer Service
Reported by
GetHuman323083 - GetHuman user since October 16, 2017
Problem classification
Chase: Card Issue
Date of incident
December 7th, 2017
Reported by GetHuman323083
Reported on December 12th, 2017 from Michigan
Problem report / further detail
i keep getting the error message: "The site we’re contacting needs an update from you. Please log in directly to that site, make the required update and then try again. *****". *And i need to get this setup ASAP. I've been trying to get this going for weeks now.
How GetHuman323083 attempted to contact Chase
Tried calling Chase Customer Support Number 800-524-3880
Was equipped with the following information
Billing address
Reported back to GetHuman as fixed
Fixed, on December 23rd, 2017

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