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Chase Problem Reported to GetHuman by GetHuman323083

December 12th, 2017

Report Details

Summary of the problem

setup an external account for a transfer

Company and department tried

Chase - Customer Service

Reported by

GetHuman323083 - GetHuman user since October 16, 2017

Problem classification

Chase: Get Banking Help

Date of incident

December 7th, 2017

Reported by GetHuman323083

Reported on December 12th, 2017 from Michigan

Problem report / further detail

i keep getting the error message: "The site we’re contacting needs an update from you. Please log in directly to that site, make the required update and then try again. *****". *And i need to get this setup ASAP. I've been trying to get this going for weeks now.

How GetHuman323083 attempted to contact Chase

Tried calling Chase Customer Support Number 800-945-2006

Was equipped with the following information

Billing address

Reported back to GetHuman as fixed

Fixed, on December 23rd, 2017

How-to Guides GetHuman323083 May Have Used

How do I find my account number with Chase?How do I reset my Chase username or password?Why is my card on hold?How do I dispute a charge with Chase?How do I get my Chase card replaced?How do I activate my card?How do I apply for a Chase Credit Card?How do I close my account?

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