Citibank Problem Reported to GetHuman by GetHuman36862

November 23rd, 2017

Report Details

Summary of the problem
I need to upload proof of address my ss* card and ca driver's license
Company and department tried
Citibank - Customer Service
Reported by
GetHuman36862 - GetHuman user since October 9, 2017
Problem classification
Citibank: Replacement Card
Date of incident
November 10th, 2017
Reported by GetHuman36862
Reported on November 23rd, 2017 from North Dakota
Problem report / further detail
Before my checking account can be opened i need to get verifications sent new accounts opening i live in big bear and its to far to get to branch plus in middle of snow storm
How GetHuman36862 attempted to contact Citibank
Tried tweeting @askciti to see if Citibank Customer Service would respond
Was equipped with the following information
Phone number, Last 4 digits of SSN, Email, First name
Reported back to GetHuman as fixed
Fixed, on November 29th, 2017

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