Citibank Problem Reported to GetHuman by GetHuman-cfiliz

November 19th, 2017

Report Details

Summary of the problem
Company and department tried
Citibank - Fraud Detection
Reported by
GetHuman-cfiliz - GetHuman user since September 16, 2015
Problem classification
Citibank: Replacement Card
Date of incident
November 9th, 2017
Reported by GetHuman-cfiliz
Reported on November 19th, 2017 from New Jersey
Problem report / further detail
I would like to know my balance on my prepaid card
How GetHuman-cfiliz attempted to contact Citibank
Tried calling Citibank Customer Support Number 800-374-9700
Was equipped with the following information
Account holder name, Phone number, Last name, Last 4 digits of SSN, Billing address, Date of Birth, First name
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!