Citibank Problem Reported to GetHuman by GetHuman-bakrola

November 20th, 2017

Report Details

Summary of the problem
online payment declined
Company and department tried
Citibank - Customer Service
Reported by
GetHuman-bakrola - GetHuman user since July 22, 2016
Problem classification
Citibank: General Customer Complaint
Date of incident
November 13th, 2017
Reported by GetHuman-bakrola
Reported on November 20th, 2017 from Arkansas
Problem report / further detail
My online payment got declined a couple of times
How GetHuman-bakrola attempted to contact Citibank
Tried calling Citibank Customer Support Number 800-274-6660
Was equipped with the following information
Date of Birth, Home address, Last name, First name, Phone number, Last 4 digits of SSN, Account holder name, Email
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017

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