Comcast Problem Reported to GetHuman by GetHuman-pkubigjo

December 2nd, 2017

Report Details

Summary of the problem
Billing for Comcast
Company and department tried
Comcast - Customer Care
Reported by
GetHuman-pkubigjo - GetHuman user since April 11, 2017
Problem classification
Comcast: Lower my bill
Date of incident
November 26th, 2017
Reported by GetHuman-pkubigjo
Reported on December 2nd, 2017 from Minnesota
Problem report / further detail
GetHuman-pkubigjo did not choose to add any details about their problem.
How GetHuman-pkubigjo attempted to contact Comcast
Tried to open a chat window with Comcast at xfinity.com
Was equipped with the following information
Last four of social security, Last name, Email, Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

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