Comcast Problem Reported to GetHuman by GetHuman-canderlo

November 18th, 2017

Report Details

Summary of the problem
Can't connect to my wifi
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-canderlo - GetHuman user since March 3, 2016
Problem classification
Comcast: Setup service
Date of incident
November 13th, 2017
Reported by GetHuman-canderlo
Reported on November 18th, 2017 from Florida
Problem report / further detail
GetHuman-canderlo did not choose to add any details about their problem.
How GetHuman-canderlo attempted to contact Comcast
Searched around for a Comcast FAQ on customer.comcast.com
Was equipped with the following information
Account ID, Home address, Phone number, Billing Address, Email, Last name, First name, Account PIN, Last four of social security
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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