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Comcast Problem Reported to GetHuman by Tasha

December 3rd, 2017

Report Details

Summary of the problem

Cancel service for Comcast

Company and department tried

Comcast - California Customer Service

Reported by

Tasha - GetHuman user since July 29, 2016

Problem classification

Comcast: Technical support

Date of incident

December 2nd, 2017

Reported by Tasha

Reported on December 3rd, 2017 from Wyoming

Problem report / further detail

Tasha did not choose to add any details about their problem.

How Tasha attempted to contact Comcast

Tried tweeting @comcastcares to see if Comcast Customer Service would respond

Was equipped with the following information

Account ID, Phone number, Account PIN, First name, Billing Address, Home address, Email, Last four of social security

Reported back to GetHuman as fixed

Fixed, on December 13th, 2017

How-to Guides Tasha May Have Used

How do I cancel my service and return my equipment to Comcast?How do I become an authorized user on a Comcast account ?Where do I return my Comcast equipment to?How can I reach a Comcast Customer Service Rep?How do I close my Comcast account?How do I sign up for Comcast services?

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