Comcast Problem Reported to GetHuman by GetHuman-strangem

November 1st, 2017

Report Details

Summary of the problem
HELP WITH REACTIVATION AND BILLING QUESTIONS
Company and department tried
Comcast - Business Customer Service
Reported by
GetHuman-strangem - GetHuman user since November 10, 2016
Problem classification
Comcast: Account access
Date of incident
October 29th, 2017
Reported by GetHuman-strangem
Reported on November 1st, 2017 from Hawaii
Problem report / further detail
We need assistance with our service, as we have made payments yet still experienced service interruption
How GetHuman-strangem attempted to contact Comcast
Tried to open a chat window with Comcast at comcastsupport.com
Was equipped with the following information
Billing Address, Account PIN, Account ID
Reported back to GetHuman as fixed
Fixed, on November 3rd, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!