Comcast Problem Reported to GetHuman by GetHuman-begelho

November 1st, 2017

Report Details

Summary of the problem
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-begelho - GetHuman user since September 19, 2017
Problem classification
Comcast: Change plan
Date of incident
October 24th, 2017
Reported by GetHuman-begelho
Reported on November 1st, 2017 from Kansas
Problem report / further detail
I provided a lot of info re: new bundle I signed up for last week. I want to know when I'll get the extra channels
How GetHuman-begelho attempted to contact Comcast
Tried calling Comcast Customer Support Number 215-286-1700
Was equipped with the following information
Last name, Phone number, Email, Last four of social security, First name, Name on account, Account PIN
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017

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