Comcast Problem Reported to GetHuman by GetHuman-deepthi

October 28th, 2017

Report Details

Summary of the problem
I have a query regarding self installation kit
Company and department tried
Comcast - Business Accounts
Reported by
GetHuman-deepthi - GetHuman user since February 19, 2016
Problem classification
Comcast: Billing
Date of incident
October 26th, 2017
Reported by GetHuman-deepthi
Reported on October 28th, 2017 from New Jersey
Problem report / further detail
I have been delivered Xfinity self-installation kit by misunderstanding. I don't need the kit. I want to return it. How do I inform Xfinity about this?
How GetHuman-deepthi attempted to contact Comcast
Tried calling Comcast Customer Support Number 800-934-6489
Was equipped with the following information
Name on account, Email, Billing Address, First name, Last name, Last four of social security
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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