Comcast Problem Reported to GetHuman by RamenLover

November 28th, 2017

Report Details

Summary of the problem
I want to see about dropping internet from my plan
Company and department tried
Comcast - Customer Service
Reported by
RamenLover - GetHuman user since April 11, 2016
Problem classification
Comcast: Technical support
Date of incident
November 24th, 2017
Reported by RamenLover
Reported on November 28th, 2017 from Wisconsin
Problem report / further detail
RamenLover did not choose to add any details about their problem.
How RamenLover attempted to contact Comcast
Tried tweeting @comcastcares to see if Comcast Customer Service would respond
Was equipped with the following information
Phone number, First name, Account ID, Name on account, Last four of social security
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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