Comcast Problem Reported to GetHuman by GetHuman-jmee

November 1st, 2017

Report Details

Summary of the problem
Identity theft
Company and department tried
Comcast - California Customer Service
Reported by
GetHuman-jmee - GetHuman user since June 12, 2016
Problem classification
Comcast: Update account information
Date of incident
October 24th, 2017
Reported by GetHuman-jmee
Reported on November 1st, 2017 from Washington
Problem report / further detail
I want to dispute a bill.
How GetHuman-jmee attempted to contact Comcast
Tried to open a chat window with Comcast at
Was equipped with the following information
Email, Last name, Last four of social security, Phone number, Account PIN, Billing Address
Reported back to GetHuman as fixed
Fixed, on November 5th, 2017

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