Comcast Problem Reported to GetHuman by GetHuman2780

November 2nd, 2017

Report Details

Summary of the problem
My cable network channels are out only recieve broadcast chsnnels
Company and department tried
Comcast - Billing
Reported by
GetHuman2780 - GetHuman user since February 3, 2016
Problem classification
Comcast: Cancel service
Date of incident
October 28th, 2017
Reported by GetHuman2780
Reported on November 2nd, 2017 from New Jersey
Problem report / further detail
My internet is ok just cable channels font work
How GetHuman2780 attempted to contact Comcast
Tried calling Comcast Customer Support Number 215-286-1700
Was equipped with the following information
Name on account, Account ID, Last name, Phone number, Account PIN, Billing Address, Last four of social security, Home address, First name
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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