Comcast Problem Reported to GetHuman by GetHuman24370

November 17th, 2017

Report Details

Summary of the problem
My paid access pass was disconnected a day before it was due to expire
Company and department tried
Comcast - Customer Care
Reported by
GetHuman24370 - GetHuman user since May 29, 2016
Problem classification
Comcast: Pay bill
Date of incident
November 13th, 2017
Reported by GetHuman24370
Reported on November 17th, 2017 from North Carolina
Problem report / further detail
I have two different ESL numbers from this company and I have the receipts of when the wi fi was set to expire. They gave a *.** cent refund, but that does not give me my day back. I ant my day back they can have the two dollars and ** cents back. I told the lady it costs *.** for an hour. The *.** doesn't even cover for an hour. I paid **.** for * days and didn't get that.
How GetHuman24370 attempted to contact Comcast
Tried to open a chat window with Comcast at comcast.com
Was equipped with the following information
Email, First name, Last name, Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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