Comcast Problem Reported to GetHuman by GetHuman-apastor

November 2nd, 2017

Report Details

Summary of the problem
No signal to TV
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-apastor - GetHuman user since June 25, 2016
Problem classification
Comcast: Complaint
Date of incident
October 27th, 2017
Reported by GetHuman-apastor
Reported on November 2nd, 2017 from Oklahoma
Problem report / further detail
TV just stopped with a message that the signal was lost wait * minutes then call this number. When we tried to call that number all we got was a busy signal
How GetHuman-apastor attempted to contact Comcast
Tried calling Comcast Customer Support Number 800-266-2278
Was equipped with the following information
Last name, First name, Billing Address, Email, Last four of social security
Reported back to GetHuman as fixed
Fixed, on November 15th, 2017

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