Comcast Problem Reported to GetHuman by GetHuman-striplin

November 9th, 2017

Report Details

Summary of the problem
No sound either by remote or button on TV
Company and department tried
Comcast - Technical Support
Reported by
GetHuman-striplin - GetHuman user since April 29, 2017
Problem classification
Comcast: Service problem
Date of incident
November 7th, 2017
Reported by GetHuman-striplin
Reported on November 9th, 2017 from Utah
Problem report / further detail
GetHuman-striplin did not choose to add any details about their problem.
How GetHuman-striplin attempted to contact Comcast
Tried calling Comcast Customer Support Number 800-934-6489
Was equipped with the following information
Account PIN, Account ID, First name, Last name, Home address, Email, Phone number, Last four of social security, Billing Address
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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