Comcast Problem Reported to GetHuman by GetHuman-impute

November 2nd, 2017

Report Details

Summary of the problem
TV Services went out
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-impute - GetHuman user since November 30, 2016
Problem classification
Comcast: Customer Service Problem
Date of incident
October 26th, 2017
Reported by GetHuman-impute
Reported on November 2nd, 2017 from Michigan
Problem report / further detail
No Television services. All TV pictures have gone black. No reception on Comcast TV boxes.
How GetHuman-impute attempted to contact Comcast
Tried calling Comcast Customer Support Number 866-316-1619
Was equipped with the following information
Billing Address, Account ID, First name, Last name, Home address, Last four of social security, Phone number, Email, Account PIN
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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