Comcast Problem Reported to GetHuman by GetHuman-krissayy

November 2nd, 2017

Report Details

Summary of the problem
Unable to pay bill
Company and department tried
Comcast - Technical Support
Reported by
GetHuman-krissayy - GetHuman user since October 10, 2016
Problem classification
Comcast: Technical support
Date of incident
October 25th, 2017
Reported by GetHuman-krissayy
Reported on November 2nd, 2017 from New York
Problem report / further detail
Website and app do not allow me to pay my bill
How GetHuman-krissayy attempted to contact Comcast
Tried tweeting @comcastcares to see if Comcast Customer Service would respond
Was equipped with the following information
Account PIN, Last four of social security, Account ID
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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