Comcast Problem Reported to GetHuman by GetHuman-mikeroa

October 29th, 2017

Report Details

Summary of the problem
account services
Company and department tried
Comcast - Business Customer Service
Reported by
GetHuman-mikeroa - GetHuman user since February 10, 2016
Problem classification
Comcast: General Support Issue
Date of incident
October 27th, 2017
Reported by GetHuman-mikeroa
Reported on October 29th, 2017 from Illinois
Problem report / further detail
My name is Mike Roake. I work for the red cross and was recently assigned to work the refugee camps in Germany with very short notice. I was able to return my equipment but unable to speak with a CSR because of the line. I would like to cancel my service as I will be in Germany for the next * months
How GetHuman-mikeroa attempted to contact Comcast
Tried calling Comcast Customer Support Number 877-589-8809
Was equipped with the following information
Account PIN, Account ID, Home address, First name, Phone number, Last name, Email, Last four of social security, Billing Address
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017

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