Comcast Problem Reported to GetHuman by GetHuman-jimgea

October 29th, 2017

Report Details

Summary of the problem
live chat
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-jimgea - GetHuman user since August 15, 2017
Problem classification
Comcast: Customer Service Issue
Date of incident
October 21st, 2017
Reported by GetHuman-jimgea
Reported on October 29th, 2017 from Delaware
Problem report / further detail
How much is DSL service I don't need cable but phone account would be a possible bundle
How GetHuman-jimgea attempted to contact Comcast
Tried tweeting @comcastcares to see if Comcast Customer Service would respond
Was equipped with the following information
Home address, Email, Name on account, Account ID, Billing Address, Last name, Last four of social security
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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