Con Edison Problem Reported to GetHuman by GetHuman-janedick

November 3rd, 2017

Report Details

Summary of the problem
I can't log in online
Company and department tried
Con Edison - Customer Support
Reported by
GetHuman-janedick - GetHuman user since May 1, 2017
Problem classification
Con Edison: Customer Service Issue
Date of incident
October 29th, 2017
Reported by GetHuman-janedick
Reported on November 3rd, 2017 from Wyoming
Problem report / further detail
I am away from home and want to pay my bill online, but I can't log onto the website. I don't even know when the next bill is due.
How GetHuman-janedick attempted to contact Con Edison
Tried calling Con Edison Customer Support Number 212-243-1900
Was equipped with the following information
Last name, Account ID, Email, First name, Account Number, Phone Number, Home address, Billing Address on Account, Name of Account Holder, Phone number
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

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