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Con Edison Problem Reported to GetHuman by GetHuman-janedick

November 3rd, 2017

Report Details

Summary of the problem

I can't log in online

Company and department tried

Con Edison - Customer Support

Reported by

GetHuman-janedick - GetHuman user since May 1, 2017

Problem classification

Con Edison: Customer Service Issue

Date of incident

October 29th, 2017

Reported by GetHuman-janedick

Reported on November 3rd, 2017 from Wyoming

Problem report / further detail

I am away from home and want to pay my bill online, but I can't log onto the website. I don't even know when the next bill is due.

How GetHuman-janedick attempted to contact Con Edison

Tried calling Con Edison Customer Support Number 212-243-1900

Was equipped with the following information

Last name, Account ID, Email, First name, Account Number, Phone Number, Home address, Billing Address on Account, Name of Account Holder, Phone number

Reported back to GetHuman as fixed

Fixed, on November 10th, 2017

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