Costco Problem Reported to GetHuman by GetHuman27638

November 19th, 2017

Report Details

Summary of the problem
I want to make sure the cocoa powder and palm oil in my Kirkland protein bars is sourced ethically.
Company and department tried
Costco - Customer Care
Reported by
GetHuman27638 - GetHuman user since March 10, 2016
Problem classification
Costco: Warranty claim
Date of incident
November 6th, 2017
Reported by GetHuman27638
Reported on November 19th, 2017 from Washington
Problem report / further detail
Hello, I am making an effort to eliminate products from my families life that use slave labor to manufacture. I noticed my Kirkland protein bars have cocoa powder and palm oil in them and both of these ingredients are usually farmed in poor countries where slave labor is common. I would love to find out more about where the ingredients are from and if it's possible to make a fair trade version that is environamentally and socially responsible. Thanks!
How GetHuman27638 attempted to contact Costco
Tried calling Costco Customer Support Number 800-774-2678
Was equipped with the following information
Home address, Last name, Name on the order, Order number, Membership number, Billing address, First name
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

How-to Guides GetHuman27638 May Have Used

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