Summary of the problem
not getting my HD channels signal code **-**-**- partial signal loss *** other channels work ok
Company and department tried
DISH - Customer Service
Reported by
GetHuman-uoldbuzz - GetHuman user since May 19, 2016
Problem classification
DISH: Complaint
Date of incident
November 3rd, 2017
Reported by GetHuman-uoldbuzz
Reported on November 15th, 2017 from Rhode Island
Problem report / further detail
HD channels will not come in get *ode.
How GetHuman-uoldbuzz attempted to contact DISH
Tried emailing DISH Customer Support at feedback@customermail.dishnetwork.com
Was equipped with the following information
Home address, Account ID, Email address on the account, Billing address, First name, Email, Last name, Phone number, Account Name
Reported back to GetHuman as fixed
Fixed, on December 3rd, 2017