DirecTV Problem Reported to GetHuman by GetHuman-doloresf

November 9th, 2017

Report Details

Summary of the problem
Can't log in to my account. .it says I have an account. Can nother remember pass word or account...
Company and department tried
DirecTV - Customer Help
Reported by
GetHuman-doloresf - GetHuman user since October 21, 2016
Problem classification
DirecTV: Complaint
Date of incident
November 3rd, 2017
Reported by GetHuman-doloresf
Reported on November 9th, 2017 from West Virginia
Problem report / further detail
Can't log in to my account. .it says I have an account. Can nother remember pass word or account. Tried to open new
How GetHuman-doloresf attempted to contact DirecTV
Tried tweeting @DIRECTVService to see if DirecTV Customer Service would respond
Was equipped with the following information
Home address, Last name, Phone number, Email, PIN or password on the account, First name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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