DirecTV Problem Reported to GetHuman by GetHuman-mamasusi

November 24th, 2017

Report Details

Summary of the problem
How do I connect to internet
Company and department tried
DirecTV - Customer Support
Reported by
GetHuman-mamasusi - GetHuman user since October 5, 2016
Problem classification
DirecTV: Customer Service Problem
Date of incident
November 19th, 2017
Reported by GetHuman-mamasusi
Reported on November 24th, 2017 from Florida
Problem report / further detail
I got a new router today so now my direct tv is not connected to the internet help me!
How GetHuman-mamasusi attempted to contact DirecTV
Tried tweeting @DIRECTVService to see if DirecTV Customer Service would respond
Was equipped with the following information
Account ID, Billing address
Reported back to GetHuman as fixed
Fixed, on December 6th, 2017

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