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DirecTV Problem Reported to GetHuman by GetHuman-mamasusi

November 24th, 2017

Report Details

Summary of the problem

How do I connect to internet

Company and department tried

DirecTV - Customer Support

Reported by

GetHuman-mamasusi - GetHuman user since October 5, 2016

Problem classification

DirecTV: Customer Service Problem

Date of incident

November 19th, 2017

Reported by GetHuman-mamasusi

Reported on November 24th, 2017 from Florida

Problem report / further detail

I got a new router today so now my direct tv is not connected to the internet help me!

How GetHuman-mamasusi attempted to contact DirecTV

Tried tweeting @DIRECTVService to see if DirecTV Customer Service would respond

Was equipped with the following information

Account ID, Billing address

Reported back to GetHuman as fixed

Fixed, on December 6th, 2017

How-to Guides GetHuman-mamasusi May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?

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DirecTV's Customer Phone Number All DirecTV Contact Information How to Fix Common DirecTV Issues

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