DirecTV Problem Reported to GetHuman by GetHuman-smkman

November 17th, 2017

Report Details

Summary of the problem
I need to speak with the collections department
Company and department tried
DirecTV - Billing
Reported by
GetHuman-smkman - GetHuman user since February 4, 2017
Problem classification
DirecTV: Refund
Date of incident
November 16th, 2017
Reported by GetHuman-smkman
Reported on November 17th, 2017 from Michigan
Problem report / further detail
To speak with collections department about extension on debt
How GetHuman-smkman attempted to contact DirecTV
Tried messaging DirecTV through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Billing address
Reported back to GetHuman as fixed
Fixed, on December 6th, 2017

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