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DirecTV Problem Reported to GetHuman by GetHuman-smkman

November 17th, 2017

Report Details

Summary of the problem

I need to speak with the collections department

Company and department tried

DirecTV - Billing

Reported by

GetHuman-smkman - GetHuman user since February 4, 2017

Problem classification

DirecTV: Refund

Date of incident

November 16th, 2017

Reported by GetHuman-smkman

Reported on November 17th, 2017 from Michigan

Problem report / further detail

To speak with collections department about extension on debt

How GetHuman-smkman attempted to contact DirecTV

Tried messaging DirecTV through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Billing address

Reported back to GetHuman as fixed

Fixed, on December 6th, 2017

How-to Guides GetHuman-smkman May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?

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DirecTV's Customer Phone Number All DirecTV Contact Information How to Fix Common DirecTV Issues

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