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DirecTV Problem Reported to GetHuman by GetHuman-charts

November 19th, 2017

Report Details

Summary of the problem

Issue with DirecTV

Company and department tried

DirecTV - Customer Service

Reported by

GetHuman-charts - GetHuman user since September 11, 2017

Problem classification

DirecTV: Returns

Date of incident

November 14th, 2017

Reported by GetHuman-charts

Reported on November 19th, 2017 from Connecticut

Problem report / further detail

Cannot get through on the phone. I want to cancel the Direct TV installation and service, (scheduled for this Wednesday), that Century Link ordered for me on Saturday.

How GetHuman-charts attempted to contact DirecTV

Tried calling DirecTV Customer Support Number 800-531-5000

Was equipped with the following information

Email, Phone number, Account phone number, Billing address, PIN or password on the account, First name, Name on account

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-charts May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?

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DirecTV's Customer Phone Number All DirecTV Contact Information How to Fix Common DirecTV Issues

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