DirecTV Problem Reported to GetHuman by GetHuman-charts

November 19th, 2017

Report Details

Summary of the problem
Issue with DirecTV
Company and department tried
DirecTV - Customer Service
Reported by
GetHuman-charts - GetHuman user since September 11, 2017
Problem classification
DirecTV: Returns
Date of incident
November 14th, 2017
Reported by GetHuman-charts
Reported on November 19th, 2017 from Connecticut
Problem report / further detail
Cannot get through on the phone. I want to cancel the Direct TV installation and service, (scheduled for this Wednesday), that Century Link ordered for me on Saturday.
How GetHuman-charts attempted to contact DirecTV
Tried calling DirecTV Customer Support Number 800-531-5000
Was equipped with the following information
Email, Phone number, Account phone number, Billing address, PIN or password on the account, First name, Name on account
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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