DirecTV Problem Reported to GetHuman by GetHuman-davegi

November 16th, 2017

Report Details

Summary of the problem
They sent me an email to contact them about an equipment exchange. When I call, their operators don't seem to know anything about it.
Company and department tried
DirecTV - Customer Service
Reported by
GetHuman-davegi - GetHuman user since June 13, 2016
Problem classification
DirecTV: Cancel Account
Date of incident
November 8th, 2017
Reported by GetHuman-davegi
Reported on November 16th, 2017 from New Hampshire
Problem report / further detail
GetHuman-davegi did not choose to add any details about their problem.
How GetHuman-davegi attempted to contact DirecTV
Tried calling DirecTV Customer Support Number 800-531-5000
Was equipped with the following information
Account ID, First name, Billing address, Account phone number, Name on account
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017
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