DirecTV Problem Reported to GetHuman by GetHuman-aljochan

November 21st, 2017

Report Details

Summary of the problem
Unable to play recorded programs
Company and department tried
DirecTV - Billing
Reported by
GetHuman-aljochan - GetHuman user since January 8, 2016
Problem classification
DirecTV: Billing
Date of incident
November 19th, 2017
Reported by GetHuman-aljochan
Reported on November 21st, 2017 from Utah
Problem report / further detail
GetHuman-aljochan did not choose to add any details about their problem.
How GetHuman-aljochan attempted to contact DirecTV
Tried messaging DirecTV through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Name on account
Reported back to GetHuman as fixed
Fixed, on November 28th, 2017

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