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DirecTV Problem Reported to GetHuman by GetHuman-aljochan

November 21st, 2017

Report Details

Summary of the problem

Unable to play recorded programs

Company and department tried

DirecTV - Billing

Reported by

GetHuman-aljochan - GetHuman user since January 8, 2016

Problem classification

DirecTV: Billing

Date of incident

November 19th, 2017

Reported by GetHuman-aljochan

Reported on November 21st, 2017 from Utah

Problem report / further detail

GetHuman-aljochan did not choose to add any details about their problem.

How GetHuman-aljochan attempted to contact DirecTV

Tried messaging DirecTV through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Name on account

Reported back to GetHuman as fixed

Fixed, on November 28th, 2017

How-to Guides GetHuman-aljochan May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I reset my password?How do I order a movie?

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