DirecTV Problem Reported to GetHuman by GetHuman-revmorri

November 24th, 2017

Report Details

Summary of the problem
genie remote not working
Company and department tried
DirecTV - National Accounts
Reported by
GetHuman-revmorri - GetHuman user since September 5, 2016
Problem classification
DirecTV: Customer Service Problem
Date of incident
November 17th, 2017
Reported by GetHuman-revmorri
Reported on November 24th, 2017 from Wyoming
Problem report / further detail
willnot communicate with receiver
How GetHuman-revmorri attempted to contact DirecTV
Searched around for a DirecTV FAQ on
Was equipped with the following information
Account ID, Name on account, Email, Home address
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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