DirecTV Problem Reported to GetHuman by GetHuman-revmorri
November 24th, 2017
Report Details
Summary of the problem
genie remote not working
Company and department tried
DirecTV - National Accounts
Reported by
GetHuman-revmorri - GetHuman user since September 5, 2016
Problem classification
DirecTV: Customer Service Problem
Date of incident
November 17th, 2017
Reported by GetHuman-revmorri
Reported on November 24th, 2017 from Wyoming
Problem report / further detail
willnot communicate with receiver
How GetHuman-revmorri attempted to contact DirecTV
Searched around for a DirecTV FAQ on support.directv.com
Was equipped with the following information
Account ID, Name on account, Email, Home address
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017
How-to Guides GetHuman-revmorri May Have Used
How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?Have a Similar Problem?
DirecTV's Customer Phone NumberAll DirecTV Contact InformationHow to Fix Common DirecTV IssuesGetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
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