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DirecTV Problem Reported to GetHuman by GetHuman-revmorri

November 24th, 2017

Report Details

Summary of the problem

genie remote not working

Company and department tried

DirecTV - National Accounts

Reported by

GetHuman-revmorri - GetHuman user since September 5, 2016

Problem classification

DirecTV: Customer Service Problem

Date of incident

November 17th, 2017

Reported by GetHuman-revmorri

Reported on November 24th, 2017 from Wyoming

Problem report / further detail

willnot communicate with receiver

How GetHuman-revmorri attempted to contact DirecTV

Searched around for a DirecTV FAQ on support.directv.com

Was equipped with the following information

Account ID, Name on account, Email, Home address

Reported back to GetHuman as fixed

Fixed, on December 10th, 2017

How-to Guides GetHuman-revmorri May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?

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