DirecTV Problem Reported to GetHuman by GetHuman-bpech

November 26th, 2017

Report Details

Summary of the problem
hd channels are not working
Company and department tried
DirecTV - Customer Support
Reported by
GetHuman-bpech - GetHuman user since November 6, 2017
Problem classification
DirecTV: Complaint
Date of incident
November 24th, 2017
Reported by GetHuman-bpech
Reported on November 26th, 2017 from Indiana
Problem report / further detail
hd channels are not working not showing up in program guide
How GetHuman-bpech attempted to contact DirecTV
Searched around for a DirecTV FAQ on
Was equipped with the following information
First name, Last name, Home address, Account ID, Email
Reported back to GetHuman as fixed
Fixed, on November 29th, 2017

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