Duke Energy (IN) Problem Reported to GetHuman by GetHuman-djjimmyw

November 3rd, 2017

Report Details

Summary of the problem
Have been on a set monthly bill amount of $***.** for close to a year now and for some reason this months bill was $***.**.
Company and department tried
Duke Energy (IN) - Customer Help
Reported by
GetHuman-djjimmyw - GetHuman user since October 25, 2016
Problem classification
Duke Energy (IN): Setup Service
Date of incident
October 21st, 2017
Reported by GetHuman-djjimmyw
Reported on November 3rd, 2017 from Vermont
Problem report / further detail
Would like to know why my bill is higher this month
How GetHuman-djjimmyw attempted to contact Duke Energy (IN)
Tried calling Duke Energy (IN) Customer Support Number 800-521-2232
Was equipped with the following information
Home address, Last 4 of Social Security, Last name, Account Number, First name, Account Holder Name
Reported back to GetHuman as fixed
Fixed, on November 12th, 2017

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