Duke Energy (OH & KY) Problem Reported to GetHuman by GetHuman-tammypow

December 1st, 2017

Report Details

Summary of the problem
I'm moving and need to stop service
Company and department tried
Duke Energy (OH & KY) - Customer Service
Reported by
GetHuman-tammypow - GetHuman user since October 2, 2016
Problem classification
Duke Energy (OH & KY): Change Services
Date of incident
November 26th, 2017
Reported by GetHuman-tammypow
Reported on December 1st, 2017 from Wyoming
Problem report / further detail
GetHuman-tammypow did not choose to add any details about their problem.
How GetHuman-tammypow attempted to contact Duke Energy (OH & KY)
Searched around for a Duke Energy (OH & KY) FAQ on duke-energy.com
Was equipped with the following information
Billing Address, Last name, Phone number, Account ID, Last 4 of Social Security, Email on Account, PIN on Account, Phone Number
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

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