Facebook Problem Reported to GetHuman by GetHuman-jagan

December 1st, 2017

Report Details

Summary of the problem
How is my change my name
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-jagan - GetHuman user since January 27, 2016
Problem classification
Facebook: Account access
Date of incident
November 25th, 2017
Reported by GetHuman-jagan
Reported on December 1st, 2017 from District of Columbia
Problem report / further detail
How change my name Facebook
How GetHuman-jagan attempted to contact Facebook
Tried emailing Facebook Customer Support at appeals@facebook.com
Was equipped with the following information
Phone number, Account ID, Last name, Name of Account Holder, Home address, Photo of Passport or Driver's License, Phone number on Account, Email, First name
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

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