Facebook Problem Reported to GetHuman by GetHuman-suvarnas

November 4th, 2017

Report Details

Summary of the problem
I am Unable to open Facebook. There is error "Your Computer Needs to Be Cleaned"
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-suvarnas - GetHuman user since April 18, 2017
Problem classification
Facebook: Customer Service Problem
Date of incident
October 23rd, 2017
Reported by GetHuman-suvarnas
Reported on November 4th, 2017 from Missouri
Problem report / further detail
GetHuman-suvarnas did not choose to add any details about their problem.
How GetHuman-suvarnas attempted to contact Facebook
Searched around for a Facebook FAQ on facebook.com
Was equipped with the following information
Photo of Passport or Driver's License
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017
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