Facebook Problem Reported to GetHuman by GetHuman-darneama

November 9th, 2017

Report Details

Summary of the problem
I can't enter in my facebook account, I assume is because a virus or someting. I've tried using m...
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-darneama - GetHuman user since September 19, 2015
Problem classification
Facebook: Problem With a Page
Date of incident
November 5th, 2017
Reported by GetHuman-darneama
Reported on November 9th, 2017 from Oklahoma
Problem report / further detail
I can't enter in my facebook account, I assume is because a virus or someting. I've tried using my phone number and I've received that there ios no facebook account registrered with that number. Unfortunatelly, I can't remember the email address I've used for my facebook account. What should I do to recover my account? Please advice, Thank you!
How GetHuman-darneama attempted to contact Facebook
Tried emailing Facebook Customer Support at disabled@facebook.com
Was equipped with the following information
Last name, First name, Phone number on Account, Name of Account Holder, Photo of Passport or Driver's License
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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