Facebook Problem Reported to GetHuman by GetHuman-callumne

November 5th, 2017

Report Details

Summary of the problem
My basketball mini game isn't working on messenger
Company and department tried
Facebook - Customer Care
Reported by
GetHuman-callumne - GetHuman user since September 30, 2016
Problem classification
Facebook: Reset Password
Date of incident
October 23rd, 2017
Reported by GetHuman-callumne
Reported on November 5th, 2017 from Indiana
Problem report / further detail
I have deleted messenger and downloaded it twice and still it fails to work
How GetHuman-callumne attempted to contact Facebook
Searched around for a Facebook FAQ on facebook.com
Was equipped with the following information
First name, Email, Name of Account Holder, Home address, Photo of Passport or Driver's License, Account ID
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017
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