Facebook Problem Reported to GetHuman by GetHuman-pokeybee

November 5th, 2017

Report Details

Summary of the problem
My ex husband created a Facebook using my name and my pictures and pics of my family just to hara...
Company and department tried
Facebook - Customer Help
Reported by
GetHuman-pokeybee - GetHuman user since August 8, 2017
Problem classification
Facebook: General Customer Complaint
Date of incident
October 28th, 2017
Reported by GetHuman-pokeybee
Reported on November 5th, 2017 from Wyoming
Problem report / further detail
My ex husband created a Facebook using my name and my pictures and pics of my family just to harass me and my family. He has put up private messages and edited them and put nasty info and lies on it. My family and I have reported it being a fake profile over and over again and Facebook refuses to do anything about it. Can you help me please?
How GetHuman-pokeybee attempted to contact Facebook
Tried to open a chat window with Facebook at facebook.com
Was equipped with the following information
Account ID, Phone number, Photo of Passport or Driver's License, Home address, Phone number on Account, Email, Last name, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017
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