Facebook Problem Reported to GetHuman by GetHuman-momajane

November 8th, 2017

Report Details

Summary of the problem
My gift card does not work new card
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-momajane - GetHuman user since February 22, 2016
Problem classification
Facebook: General Customer Complaint
Date of incident
November 2nd, 2017
Reported by GetHuman-momajane
Reported on November 8th, 2017 from Louisiana
Problem report / further detail
the card is register but my computer says its not
How GetHuman-momajane attempted to contact Facebook
Tried emailing Facebook Customer Support at appeals@facebook.com
Was equipped with the following information
Phone number, Home address, Photo of Passport or Driver's License, Name of Account Holder, Phone number on Account, Last name, Account ID, First name
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017
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