Facebook Problem Reported to GetHuman by GetHuman-tomhoc

Report Details

Summary of the problem
Need to change email but don't have ***ess to my current one
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-tomhoc - GetHuman user since October 17, 2015
Problem classification
Facebook: Account access
Date of incident
November 20th, 2017
Reported by GetHuman-tomhoc
Reported on December 2nd, 2017 from Hawaii
Problem report / further detail
GetHuman-tomhoc did not choose to add any details about their problem.
How GetHuman-tomhoc attempted to contact Facebook
Searched around for a Facebook FAQ on facebook.com
Was equipped with the following information
Phone number on Account, Account ID, Email, Photo of Passport or Driver's License, Home address, Name of Account Holder, First name, Phone number, Last name
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017

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