Facebook Problem Reported to GetHuman by GetHuman-ameliasu

December 5th, 2017

Report Details

Summary of the problem
Technical support for Facebook
Company and department tried
Facebook - Disabled
Reported by
GetHuman-ameliasu - GetHuman user since September 21, 2016
Problem classification
Facebook: General Customer Complaint
Date of incident
November 23rd, 2017
Reported by GetHuman-ameliasu
Reported on December 5th, 2017 from District of Columbia
Problem report / further detail
I'm having repeated inconsistent errors when trying to post links from our company's website to facebook. It pulls the incorrect images, descriptions etc. from places on the website that aren't related to the link we are posting. At times facebook forces the wrong image or description which can't be modified within facebook itself.
How GetHuman-ameliasu attempted to contact Facebook
Tried emailing Facebook Customer Support at appeals@facebook.com
Was equipped with the following information
Phone number, Phone number on Account
Reported back to GetHuman as fixed
Fixed, on December 15th, 2017
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