Facebook Problem Reported to GetHuman by GetHuman-jay_cray

November 9th, 2017

Report Details

Summary of the problem
Went can I not connect to certain parts of Facebook without wifi??? I pay to use my data, so wh...
Company and department tried
Facebook - Customer Service
Reported by
GetHuman-jay_cray - GetHuman user since April 29, 2016
Problem classification
Facebook: Customer Service Problem
Date of incident
November 1st, 2017
Reported by GetHuman-jay_cray
Reported on November 9th, 2017 from North Dakota
Problem report / further detail
Went can I not connect to certain parts of Facebook without wifi??? I pay to use my data, so what difference does it make to you??
How GetHuman-jay_cray attempted to contact Facebook
Tried emailing Facebook Customer Support at appeals@facebook.com
Was equipped with the following information
Phone number, Email, Last name, Name of Account Holder, First name, Photo of Passport or Driver's License, Phone number on Account
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017
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