Facebook Problem Reported to GetHuman by GetHuman-bkayla

November 24th, 2017

Report Details

Summary of the problem
my account was disabled * weeks gao
Company and department tried
Facebook - Customer Support
Reported by
GetHuman-bkayla - GetHuman user since October 30, 2017
Problem classification
Facebook: Account access
Date of incident
November 21st, 2017
Reported by GetHuman-bkayla
Reported on November 24th, 2017 from Kansas
Problem report / further detail
* weeks ago I went to get on market place and my account was disabled.. all my sons pictures are on there I would like to get them if I cant have my face book I don't understand why it got disabled
How GetHuman-bkayla attempted to contact Facebook
Tried emailing Facebook Customer Support at disabled@facebook.com
Was equipped with the following information
Last name, Account ID, Email, First name, Home address, Email on Account, Name of Account Holder, Phone number, Photo of Passport or Driver's License
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017
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