GEICO Problem Reported to GetHuman by GetHuman-ianla

November 18th, 2017

Report Details

Summary of the problem
Update account information for GEICO
Company and department tried
GEICO - Claims
Reported by
GetHuman-ianla - GetHuman user since July 7, 2017
Problem classification
GEICO: General Customer Complaint
Date of incident
November 8th, 2017
Reported by GetHuman-ianla
Reported on November 18th, 2017 from Wyoming
Problem report / further detail
How do I update the status of a driver on my policy? I changed my fianc*'s status to deployed thinking he was going away but he is no longer (has been a change in duties), so how do I change his status? Online it is showing 'deployed.' Does He need to be re-added to my policy? What do I do?
How GetHuman-ianla attempted to contact GEICO
Tried calling GEICO Customer Support Number 800-841-2964
Was equipped with the following information
Last name, Phone number on Account, Account ID, Phone number, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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