Google Problem Reported to GetHuman by GetHuman-chrisho3

October 31st, 2017

Report Details

Summary of the problem
Factory reset phone and now I can't sign into Google Chrome, Play or Gmail or anything Google.
Company and department tried
Google - Customer Support
Reported by
GetHuman-chrisho3 - GetHuman user since August 19, 2016
Problem classification
Google: Customer Service Problem
Date of incident
October 20th, 2017
Reported by GetHuman-chrisho3
Reported on October 31st, 2017 from Kansas
Problem report / further detail
Keeps giving a message that says can't establish a connection (which I can BC I HAVE SERVICE) BC no service or I don't have privileged access or something and to contact you. Says that on all Google related things. Chrome, play, gmail, cloud...I need this taken care of. I have zero contacts and zero everything else BC it's all linked to Google. Help me.
How GetHuman-chrisho3 attempted to contact Google
Tried calling Google Customer Support Number 650-253-0000
Was equipped with the following information
Account ID, First name, Date of Birth, Email, Phone number, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!