Google Problem Reported to GetHuman by GetHuman-hayeslou

December 2nd, 2017

Report Details

Summary of the problem
I bought a phone at a yard sale and its synced to a google account and i cant get into the phone
Company and department tried
Google - Customer Service
Reported by
GetHuman-hayeslou - GetHuman user since November 8, 2015
Problem classification
Google: Complaint
Date of incident
November 21st, 2017
Reported by GetHuman-hayeslou
Reported on December 2nd, 2017 from Florida
Problem report / further detail
Need help removing the Google account don't know the email or password
How GetHuman-hayeslou attempted to contact Google
Tried messaging Google through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Email, Account ID, Last name, Date of Birth, Phone Number on Account, First name, Home address, Phone number, Account Number, Email on Account
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

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