Google Problem Reported to GetHuman by GetHuman-fondueu

November 2nd, 2017

Report Details

Summary of the problem
I'm being charged a cloud fee and don't know why
Company and department tried
Google - Customer Service
Reported by
GetHuman-fondueu - GetHuman user since March 25, 2016
Problem classification
Google: Edit listing
Date of incident
October 25th, 2017
Reported by GetHuman-fondueu
Reported on November 2nd, 2017 from North Dakota
Problem report / further detail
Why am I being charged a cloud invoice fee?
How GetHuman-fondueu attempted to contact Google
Tried messaging Google through their Facebook page to see if Customer Care would respond
Was equipped with the following information
First name, Phone number, Name of Account Holder, Email on Account, Phone Number on Account, Account ID, Last name, Home address
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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