Google Problem Reported to GetHuman by GetHuman-cfpmfl

November 1st, 2017

Report Details

Summary of the problem
I need to change my google account name
Company and department tried
Google - Customer Care
Reported by
GetHuman-cfpmfl - GetHuman user since April 28, 2016
Problem classification
Google: Cancel subscription
Date of incident
October 30th, 2017
Reported by GetHuman-cfpmfl
Reported on November 1st, 2017 from Washington
Problem report / further detail
My daughter changed the name on my google account and now I can't change it back. This is a business email account and I need to change it asap.
How GetHuman-cfpmfl attempted to contact Google
Searched around for a Google FAQ on google.com
Was equipped with the following information
Phone number, Last name, First name, Home address, Account Number, Date of Birth, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017
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