Google Problem Reported to GetHuman by GetHuman-slbryant

November 2nd, 2017

Report Details

Summary of the problem
Why can't I access Google Chrome?
Company and department tried
Google - Customer Service
Reported by
GetHuman-slbryant - GetHuman user since April 22, 2016
Problem classification
Google: Customer Service Issue
Date of incident
October 20th, 2017
Reported by GetHuman-slbryant
Reported on November 2nd, 2017 from Arkansas
Problem report / further detail
I cannot open Google Chrome on my laptop. I spent the better part of my day talking with Microsoft reps bc I thought it had to do with the windows update. however, all of the other browsers work, so I believe it is a problem within google.
How GetHuman-slbryant attempted to contact Google
Searched around for a Google FAQ on google.com
Was equipped with the following information
Home address, Name of Account Holder, Account ID
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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